Terms of Agreement

 

  1. Digital decoder kit is a sole property of the owner who purchased the kit.
  2. The smartcard provided along with each decoder is the sole property of Medianet.
  3. Warranty period for the decoder kit is 6 months from the date of purchase.
  4. Service charge will be applicable for any hardware damage after the warranty period is over.
  5. If a VC card is lost or damaged, it can be replaced with an additional charge.
  6. If the customer wishes to change the address, a relocation fee will be charged (no charge for relocation within the same building).
  7. Customer can discontinue the service at any time he desires however there will be a reconnection fee of MVR 75 for accounts inactive for more than 60 days. 
  8. At times Medianet will provide free trial viewing or testing on Channels/Programs/Services which may be withdrawn at any time without informing customer.
  9. Medianet will not be liable for interruptions of service due to power failure, natural causes or any other problems with the services which are beyond MediaNet’s reasonable control.
  10. Medianet may at any time improve, modify, amend or alter the terms and conditions and prices of the services.
  11. HD Channels will not be available for SD connections. HD channels and SD channels will be available for HD connections.